Kindly find the Digital Transformation Toolkit For Zim SMEs – an open source resource that is localized and allows SMEs of any size to undertake their journey self paced. Best of luck! Here is the link – https://digitaltransformationtoolkitformsmes.my.canva.site/internetsocietyzimbabwe#toolkit
Our project was vital in raising the profile and footprint of the Zimbabwe Internet Society (ISOC) Chapter in the national and regional environment. By producing a functional toolkit aimed at enhancing Small and Medium Enterprises (SMEs) which make up over 60% of economically active service industry population in Zimbabwe we addressed a pressing digital capacity building and skills demand for entrepreneurs. These SMEs are the engines of the country’s economic growth, but they typically fail to keep up with the evolving digital landscape and leverage technology in their favor.
The toolkit that we have created is a step-by-step guide that enables SMEs to create their digital processes, get more efficient, and capitalize on new opportunities in a constantly changing economic environment. It was designed to be readable and actionable by entrepreneurs and business professionals across different industries, particularly in the service sector, where digital tools can significantly improve the provision of services, customer experience, and scalability of the business.
In order to ensure that the toolkit was relevant and accessible, we piloted it through a cycle of focus groups and stakeholder feedback consultations / workshops in Zimbabwe’s northern (Harare) and southern (Bulawayo) regions. This not only ensured that the toolkit was sensitive to the different needs of businesses across the country but also generated a sense of ownership and engagement among regional stakeholders. The exercise of validation also aimed at simplifying the toolkit further in order to more effectively cater to the very particular needs of SMEs operating elsewhere, extending further its coverage and range.
Through this project, we solidified the image of the Zimbabwe ISOC Chapter as a driving force for digital inclusivity and economic empowerment in Zimbabwe. By providing SMEs with the skills and competence to leverage digital technologies, we have not just assisted in growing and solidifying local enterprises but also ensured the Chapter’s place in shaping the digital destiny of Zimbabwe’s economy.
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